This website is the property of ViVace Health Ltd, registered company number 657529
ViVace Health Ltd reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this website.
All material on this website is copyright to ViVace Health Ltd, and may not be reproduced without permission.
This website and the information on it has been produced with the best interests of our customers in mind. However, we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, ViVace Health Ltd disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access.
The information on this website should be used for guideline purposes only and should NOT be considered as medical advice or be used to self-diagnose. If you are taking medication of any kind, it is best to check with a qualified licenced medical practitioner before you purchase products from this website for a diagnosed condition.
Moreover, it is hereby stated that products sold on this website are not intended to cure or prevent any disease
It is important that you read and understand the label/packaging of any product you purchase from ViVace.ie before consumption. The onus is on the customer to ensure they are satisfied to consume the purchased product. If for any reason you are not happy with your purchase, you may send back the unopened product to us and we will issue a full refund. Please see our Returns Policy for more information.
Products and Pricing
We reserve the right to amend pricing of products without prior notification. All prices on this website are in Euros, and that is what will be deducted from your debit/credit card. If you are purchasing using a non-Euro credit card (e.g. sterling) the exchange rate is applied by your bank and not by ViVace Health Ltd.
Products may be withdrawn from sale on this website at any stage without any prior notification.
Once you have entered your personal details including debit/credit card information, and have proceeded past the checkout stage of the purchase process, it is deemed that you wish to purchase the product or products in the shopping cart. It is also assumed that you wish to have your debit/credit card deducted accordingly.
If you decide to opt in to the “my account” feature, your billing and shipping details may be stored as well as your previous purchase information. Credit Card/Debit Card information is not stored for your own security. ViVace Health Ltd may decide to use your purchase information for future offers or promotions.
Products are delivered on the premise that they are for your own personal consumption, and not for re-sale. Orders will be dispatched the same or next working day and use the national postal service or a courier company for delivery. Courier companies require a signature for proof of delivery. For overseas orders and where an order weighs more than 2kg, further postage charges may apply, irrespective of the value of your order. In this instance, we will contact you before we process your order.
Where an estimated timescale for delivery is provided, this is an estimate only and your items may be delayed in being received due to circumstances beyond our control (such as a courier delay, or at busy times).
Delivering Outside Ireland
If your delivery address is outside of Ireland, your order may be subject to import taxes/duties imposed by that country. ViVace Health Ltd have no control over the imposition and rates of these taxes and cannot predict their amount, or pre-charge them. Therefore, these duties are your responsibility. It is advisable to contact your local customs office for further details.
In addition, you must comply with all applicable rules, regulations and laws of the destination delivery address. ViVace Health Ltd are not liable for any breach by you of any such laws.
Your security is very important to us. Debit and credit card deductions are taken in real-time using our secure payments partner Stripe.
At ViVace Health Ltd, we understand that from time to time, a product may not reach you in the condition you had expected it. Also, we want you to be 100% happy with your purchase from us. If for some reason you wish to return the product, please contact us within 10 working days of purchase by email first at firstname.lastname@example.org stating the reason for the return.
Once we receive the returned product, we will issue the refund. The cost of postage and packing in this instance must be borne by the customer.
All returns must reach us within 20 working days of receiving your order. Items must be unused and unopened. The original packaging and labelling must still be attached. These conditions do not affect your statutory rights as a consumer.
If a refund is deemed necessary, we can only refund the debit/credit card which was originally charged for the purchase.
Please note we do not take any responsibility for items lost or damaged when being returned to us. To avoid problems ensure items are packed securely, keep a proof of postage receipt from the post office or send the items back to us via a tracked/recorded service which insures the value of your goods.
Liability and Indemnity
We shall not be liable for any direct, indirect, special or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.
You agree to indemnify us and our agents, officers, directors and employees, immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.
These terms and conditions shall be governed in accordance with Irish Law and are subject to the exclusive jurisdiction of the courts of Ireland.